I purchased this winch and accessories for my husband. We are both very impressed with the field kit. The storage crate it comes in is amazing (wheels, extendable handle, deep foam cutouts for each item). And the winch and its accessories are very sturdy and well crafted. This was a good purchase!

My thanks to Doug and Shaun who were very helpful in processing my order and promptly resolving a
shipping/payment issue (not caused by Mike Marker).

I had a fitment issue with a set of locking hubs I purchased. The customer service was quick and very helpful. They replaced my set at no extra charge. The hubs are good quality and I look forward to using them.

Contacted support in reference to our portable winch. Josh helped me with getting a warranty replacement ASAP. New winch works great old winch was kept for spare parts which comes in handy when most places have you return old products. Shipping was covered and quick. Looking forward to getting the mounted winch for our side by in the future.

Recently I made a mistake and received the wrong hub locks.
I have a 96 F250 7.3 Ext Cab, Dana 50 frt diff.
I went over the return date. (Out of town aviation contract). Doug at MM threw me a bone, undeservedly, set me up with the correct hubs at no extra cost. Rare, good, cus srv.
This is my 4th set, all different rides. They refuse to break and I do not treat them kindly. Easily best bang for the buck and then some. As good or better than Warn. At 50 years of driving I know what quality is. Been a mechanic 40 yrs now.

We have the Rhino Pull and absolutely love it. It's become the favorite tool among our service technicians. We had an issue with our Rhino Pull (totally our fault). Contacted Mile Marker and had the needed parts in hand within 2 days. They totally standby what they sell. Doug is awesome!