Quality Supervisor APPLY NOW

Summary: Quality Engineers are involved with the process of product design and development, creating protocols for production teams to follow that result in high-quality products. The role of a Quality Engineer is to implement effective quality controls, teach production staff how to use them and supervise outcomes. Quality Engineers design automated testing systems and quality control workflows to improve the efficiency of the quality assurance process. They collect data about instances of product errors and investigate possible solutions by troubleshooting the manufacturing or design process.

Essential Duties and Responsibilities:

·        Documenting and reporting product or service quality levels

·        Responsible for ISO documenting, PPAP, APQP, IATF

·        Developing and implementing standards for inspection

·        Developing a workflow for product inspection

·        Developing plans to help a company manage waste.

·        Communicating with other team members to solve problems.

·        Following up with the appropriate channels when mistakes are found.

·        Training other quality insurance members on all inspection processes

·        Determining quality improvement factors

·        Implementing methods to inspect, test and evaluate the reliability of manufacturing processes, products, and production equipment.

·        Making sure processes adhere to quality standards.

·        Preparing reports by collecting, analyzing, and summarizing data

·        Working in accordance with deadlines for delivery of products or software

Required Education and Experience:

• Bachelor’s degree or a minimum of 5 years’ experience in quality management systems, leadership, and management.
• Intermediate knowledge of NetSuite
• Knowledge in APQP, PPAP, ISO, and IATF

Competencies

• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Detail Oriented-- Monitors and checks work or information and plans and organizes time and resources efficiently.
• Flexibility—Ability to adapt and accept work changes without compromising performance.
• Problem Solving and analysis--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Technical Capacity – Demonstrates practical knowledge of different computer software or the capacity to learn new programs quickly.

Work Environment.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift no more than 50 lbs., open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work.

This is a Full-time position. Days and hours Mile Marker is open is Monday through Friday, 8:30 a.m. to 5 p.m.  

Travel

Regular travel not required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.